Office Furniture Buying FAQs

Panel Systems Unlimited · Office furniture buying FAQs

Practical answers about budgets, layouts, pre-owned furniture, delivery, and installation—so you know what to expect before starting your project.

One PSU contact throughout your project.

Once your deposit is paid, your dedicated PSU installation coordinator is your point of contact for furniture and installation, including out-of-town projects.

Planning your budget? Start with our Cubicle Budget Guide for local and out-of-town examples.

Budget & quotes

How much should I budget for used office cubicles?

A typical 6×6 pre-owned workstation from a premium manufacturer is a useful starting point at $800–$1,200 for the furniture. Chairs, delivery, installation, electrical and data work, and tax can add to the total. Your layout, components, condition, and available inventory determine the actual quote.

Our Cubicle Budget Guide shows local and out-of-town project examples with those costs separated.

What is included in a cubicle quote?

The furniture package depends on the selected layout. Review the quote for panels, worksurfaces, storage, and furniture power components, then check for chairs, delivery, installation, and tax. Building electrical connections, data cabling, removal of existing furniture, and unusual access requirements should be addressed separately.

If two quotes look different, compare the full list of furniture and services before comparing the totals.

Why do two cubicles of the same size have different prices?

Size is only one part of the price. Panel height, shared versus individual panels, glass, storage, worksurfaces, power components, condition, and available inventory all matter. A shared cluster can require a different set of components than the same number of stations arranged in a straight row.

What information do you need to prepare my quote?

Start with the number of people or workstations, your delivery ZIP code, target completion date, and budget range. Include any floor plan or room measurements you have, furniture you plan to keep, and your power, privacy, or storage needs.

You do not need a finished floor plan to start. We can often work with photos and a few simple measurements, or help find an existing drawing through your building management. If you are asking about something on our website, include its product link or product name.

Layout & fit

How many cubicles will fit in my office?

A nominal 6×6 workstation has a 36-square-foot footprint, but the room also needs circulation space, door clearances, shared equipment, and other working areas. Dividing the room’s square footage by 36 will not give you a reliable workstation count.

If you have a floor plan, send it along. If you do not, we can help find an existing drawing and identify the photos and measurements needed to review a layout.

Do you offer space planning, and what does it cost?

Yes. We provide furniture layouts and 3D views to help you understand how the proposed furniture will work in your space. Space planning is complimentary when we are working on a furniture purchase project. Charges apply when there is no furniture purchase, or when a project mainly reconfigures existing furniture with only a small amount of new furniture purchased.

See our space planning services for more detail.

Can you measure our office?

Yes. Local site measurements are free when needed. Often, a visit is unnecessary: we can work with your building management to look for an existing CAD drawing or floor plan, and we can do a lot with photos and a few simple measurements.

For out-of-state projects that need a site visit, we arrange for a local installation team to measure the space. Charges may apply; we will discuss the arrangement with you before scheduling.

Can you match or expand the cubicles we already have?

We can review the possibility. Send photos, the manufacturer and system name if known, panel heights and dimensions, and any visible product labels. Similar-looking panels may use different connectors or power components, so compatibility needs to be checked before we promise a match.

Available finishes and matching inventory also affect the options.

Condition & warranty

What is the difference between pre-owned and refurbished furniture?

Pre-owned means the furniture has been used before. Refurbishing describes work performed to improve its condition, such as repairs or changes to finishes. The extent of that work can vary.

Ask what has been done to the specific furniture you are considering. The product description and quote should identify its condition and any included finish changes.

How do you prepare used furniture before delivery?

Before every order leaves our building, we inspect it, clean the panels and parts, touch up paint, and replace broken parts.

Pre-owned furniture can retain normal signs of previous use. If appearance or a particular finish is especially important to your project, tell us when selecting the furniture.

Which furniture brands do you carry?

Our inventory includes brands such as Herman Miller, Steelcase, Haworth, Knoll, Allsteel, Teknion, and Trendway. Pre-owned availability changes, so ask us to confirm the system, quantities, condition, and finishes available for your project.

What warranty applies to PSU systems furniture?

PSU’s limited lifetime warranty covers functional and performance defects in materials and workmanship in systems furniture purchased and installed by PSU, with normal use and care. Fabric is covered for two years. Normal wear and tear on pre-owned systems is excluded.

For a covered defect, PSU will repair or replace the affected product or part without charge to the original purchaser. See the warranty page and complete warranty terms for conditions and exclusions. Ask which coverage applies to other furniture items in your order.

Delivery, installation & timing

Do you deliver locally and ship nationwide?

Yes. We offer local delivery and nationwide shipping from Tucker, Georgia. Standard local delivery within 40 miles is $195 before tax when combined with installation; installation is quoted separately.

Longer-distance delivery and freight depend on the destination, order, and access requirements. The out-of-town budget example shows how freight and installation can be separate charges.

How does installation work outside the Atlanta area?

PSU coordinates your furniture shipment and installation with a local installation team. Once you pay your deposit, your dedicated PSU installation coordinator is your single point of contact for furniture and installation throughout the process.

We connect you with the installer for billing purposes. PSU remains your contact for scheduling, project questions, missing parts, damage, and installation follow-up. Your proposal identifies the installation scope and charges, including receiving, unloading, and moving furniture into the building.

Does a powered cubicle include electrical hookup and data cabling?

Powered cubicles can include components that distribute power within the furniture. Connecting that system to the building’s electrical supply and installing data cabling are separate parts of the project.

Plan for an electrician and your IT or cabling provider unless your written proposal expressly includes those services. Coordinate their work with the furniture layout and installation schedule.

What should we have ready before installation?

Confirm the layout and clear the installation area. Tell us about stairs, elevators, loading docks, parking or delivery restrictions, required building paperwork, and permitted work hours before the project is quoted.

Agree who will remove existing furniture, receive the delivery, and handle electrical and IT work. Arrange for your IT team to handle computers and monitors, and identify an on-site contact for the installation day.

How long does it take to prepare my order, and when is the deposit required?

Used furniture: we begin pulling your order once you sign. Your deposit must be received before the furniture leaves our dock.

Under normal business levels, warehouse preparation for used workstation orders typically follows these timeframes:

  • Fewer than 10 workstations: preparation may be faster than the usual 5–10 business days.
  • 10–35 workstations: typically 5–10 business days.
  • More than 35 workstations: preparation can take up to 15 business days under normal business levels.

These estimates mean the furniture is ready to ship or ready for local installation. Shipping transit and installation scheduling affect the completion date, and busier periods can take longer.

New furniture: we place the order only after receiving your deposit. New-furniture lead times are confirmed for the products selected and are separate from the used-furniture preparation estimates above.

Tell us your target completion date so your PSU coordinator can confirm the schedule for your order.

Visits, rentals & support

Can I see the furniture before deciding?

You can visit our showroom in Tucker, Georgia. Contact us before making a trip so we can confirm the furniture you want to see is available and coordinate your visit.

If you are outside the area, ask your representative what photos and product information are available for the items you are considering.

Can you remove, buy, or take our existing furniture as a trade-in?

We consider used furniture purchases and trade-ins, and can discuss removal or relocation as part of the project. Send photos, manufacturer information, approximate quantities, the location, and your deadline.

A purchase or trade-in depends on the furniture and our needs. Removal is a separate service to review in the quote; do not assume a trade-in value will cover removal costs.

Do you offer office furniture rentals?

Yes. Tell us what furniture you need, how long you expect to need it, your location, and your target date. We can discuss available rental options and prepare a quote for your project.

The quote should identify the furniture, rental period, delivery, installation, pickup arrangements, and any applicable charges.

What should I do if something is missing, damaged, or needs attention?

Contact your PSU installation coordinator first, for local and out-of-town projects. After your deposit is paid, your coordinator is your single point of contact for furniture and installation, including missing parts, damage, and follow-up.

Share your order details, a description of the issue, and photos of the affected furniture or packaging so we can review it and coordinate the next steps. For a freight shipment, also follow the receiving and damage-reporting instructions supplied for that delivery.

Let’s plan your project.

Start with your workstation count, delivery ZIP code, and target date. Include a product link if you have something in mind. Share any plans or photos you have—we can help identify the measurements needed.

Request a project quote →